Iconography is a thing.

Sometimes it’s amusing watching people struggle with tapping a POS machine. Not ever having worked in retail before, I didn’t understand this was such a problem.

Most people seem really confused about where the card actually goes. I just had one guy go, “It’s in a different spot every place I go, so I never know where I’m supposed to tap.”

Of course, it’s in a different spot every time, because there are hundreds of different POS machines. But, literally, iconography is a thing.

Also, it’s really hard for me not to laugh when I see people waving and shaking their card over the machine, hoping that data just falls out of it onto the internet.


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